Caterassist Blog

Our Blog is updated regularly with juicy industry news and news about us also, take a look!

Thursday, April 30, 2009

Restaurant owners say business down 10%


Restauranteurs are seeing a drop of 10 per cent in the number of people eating out, with diners spending up to a fifth less than they used to, an industry body has claimed. The Restaurants Association of Ireland annual conference heard claims that Ireland is the most expensive place in Europe to run a restaurant. The industry has called for Government intervention to reduce costs.



Association chief executive Adrian Cummins said: “Restaurants are facing challenging times ahead with the cost of doing business increasing on a weekly basis. We are calling on the Government to seriously address the issues that affect the restaurant sector. We are 24 per cent more costly than our nearest EU partner on food costs. We are the highest in Europe for excise duty and we’re the highest in Europe for VAT”.





Mr Cummins called on Minister for Finance Brian Lenihan to address the issue of VAT in the forthcoming budget. “I would like to see VAT reduced by 3-4 per cent, that would create huge stimulus within the industry. It is important that we create a stimulus package. If we don’t, I would predict job losses in the restaurant industry towards the end of the year".


His calls were echoed by Terry McCoy, owner of the Redbank restaurant in Skerries, Co. Dublin. Mr McCoy said after 26 years in the trade, he was “very grateful” to be in business long enough to know what to do in the recession.





Mr McCoy has not yet had to put any of his 15 staff on a three- day week, however, he hoped the Government recognised how he was keeping people employed because “Ireland is very expensive to employ people”.





He hoped Mr Lenihan would introduce a cut in employers’ PRSI or “anything that will cut down the expenses of employing staff”.





Mr McCoy said his restaurant had seen a drop of customer spend of about €20 a head in the last year. “A year ago, people would have been spending around €60-€65 a head in the restaurant, now they are spending €45".




Although the number of customers in his restaurant had bucked the national trend and actually increased, the fact that they were spending less meant the real winner was the Government.


“We have increased the numbers of customers so our turnover is actually up, but the winner is the Government because it is extraordinary the amount of VAT they take".





Gina Murphy of Hugo’s Restaurant in Dublin and the WolfTrap Bar and Restaurant in Tullamore said parts of her business had seen a drop of more than 10 per cent.Although Hugo’s had largely remained unaffected, due to its excellent location on Merrion Road, staff hours in her Co Offaly restaurant had to be cut.





Ms Murphy said the restaurant was offering more choice and trying new menus in an attempt to lure customers back, but she admitted it was “a daily fight to keep people coming in the door”.


Association president Paul Cadden said a VAT reduction would have an immediate impact across the industry as it would give “an incentive to the Irish to holiday in Ireland during the summer and would make us more price-competitive on a European stage”.




He felt that restaurants would “trade their way out” of the current downturn so long as there were no hidden surprises in the budget.

The Food Safety Authority of Ireland (FSAI) Launches new website






The Food Safety Authority of Ireland (FSAI) today launched its new website,
http://www.fsai.ie/, which is a comprehensive source of information for food businesses on every aspect of food safety, food hygiene management and food legislation.


The FSAI website which received over 180,000 hits in 2008, representing a 58% increase on 2007, has a wide range of new features and improved navigation tools to help people access information quickly. They include an online complaint function and an automated subscription service.




The newly enhanced FSAI site now also has a dedicated ‘food businesses’ section which provides guidelines on starting a new food business; topics of interest and information and access to food-handling training procedures and materials. The ‘food businesses’ section also provides information on HACCP (Hazard Analysis & Critical Control Point), a legal requirement with which all food businesses must comply. Also, of interest for food businesses is the ‘legislation’ section which provides links to all the Irish and international food acts and legislation.

The homepage of the website has both a ‘feedback form’ and ‘make a complaint’ functionality, which enables the FSAI to participate in two-way interaction with users and obtain feedback from stakeholders who are observing and working in the field. All information submitted via the website is investigated and where necessary, acted upon immediately.
According to Ms Edel Conway, Information Manager, FSAI, the objective of the website is to assist food businesses to source a wide range of information quickly. "The website is of vital importance to food businesses, as it provides information and advice on a broad range of food safety issues, such as food safety training, HACCP, business start-up and legislation requirements. It is updated and monitored on a daily basis and is designed to provide users with all the information they need in relation to food safety in a quick and efficient manner. Last year, 71% of visits to our website were from Ireland, but we also had visits from the UK (10%), US (4%) and France, Germany, Canada, Netherlands and Belgium (1% each)", she commented.
http://www.fsai.ie/ is structured to provide reliable data on the core areas of importance which include food legislation and consultations; monitoring and enforcement; science and health; food businesses and resources/publications.

Alternatively, those working in the food industry with comments or queries can contact the FSAI advice line on 1890 336677.

New additions to the FSAI website include:
  • A re-developed, standards-compliant website based on analysis of user behaviour
  • Improvements in usability, accessibility, site architecture, navigation and design
  • Automated subscriptions
  • Polling facility
  • Quick links from home page
  • Publications - Search by type/topic
  • RSS Feeds

What is Just Ask!?










Just Ask! is a public awareness campaign that aims to encourage consumers when eating out to look for information on where the food (particularly meat) on their plate comes from and to encourage chefs to provide this information on their menus. With so many fantastic and great value restaurants right on your doorstep, eating out is still on the menu.


How can you get involved?

More and more restaurants are choosing to use freshly sourced ingredients on their menus... ingredients that provide the added reassurance of being product to the highest standards.If information regarding the origin of meat is not included on the menu, Just Ask! By doing so, you are supporting your restaurant's fresh meat suppliers.What should you look for?A menu can tell you more than simply a dish's name - it should also tell you where your meat is coming from. As a consumer, you can support the Just Ask! campaign by looking for country of origin and supplier information on menus. If it's not written on the menu, then Just Ask!


Recommend a restaurant

If you would like to recommend a restaurant that:
  • provides information regarding the origin of their meat
  • names their suppliers
  • sources from artisan suppliers and/or suppliers approved under Bord Bia Quality Assurance Schemes

Simply complete the Just Ask! feedback form with:


1. Your contact details
2. The restaurant name & address
3. Confirmation that suppliers were credited on the menu
4. Confirmation that country of origin information was included for fresh meat.

'Anything Goes' At Rock Star Sanctum Hotel

A new hotel catering solely for rock stars is due to open in London next month - and Sky News has been given an exclusive look inside.
Staff at the Sanctum hotel in Soho are offering a jacuzzi bar on the roof and an "anything goes" attitude.



"We're here to look after the rockers", said owner Mark Fuller, the man behind the famous Embassy nightclub. He said staff will be happy do anything for guests - as long as it is legal.

"If they want their Jack Daniels in the bath, we're here and we won't question it, we'll just get on with it. We'll just ask, 'How much Jack Daniels do you want in the bath?'" he said.
I think that a hotel with a very understanding attitude and a very accommodating one is actually far [less] likely to get trashed than one that isn't.

At prices starting at £175 per night for the tiniest crash pad, to £3,500 for a garden suite, this 30-room hotel is not for indie bands on their first tour. This is aimed squarely at the bands that have made it and in financial terms are still making it; so they are pitching this at the Madonnas, Coldplays and U2s of the music world.


The Sanctum Soho Hotel

It is also about the way that bands get treated. If you 'rock up' at a posh hotel with a suit on, you tend to get handled in a good way.If you turn up late in a leather jacket and a couple of fans on each arm, you can get sneered at. The Sanctum is promising to treat all with equal respect.



As guitarist with rock band Thunder, Luke Morley has stayed in his fair share of hotels. He has been banned from a couple, too - once for filling a bath and flooding out the room below.So Sky News got him to give this new hotel the once over.

He said: "I think it's great because a lot of time when you arrive at a hotel, it's very late at night, you're tired, a little emotional and drunk sometimes. I think that a hotel with a very understanding attitude and a very accommodating one is actually far [less] likely to get trashed than one that isn't. If you do want to lob the TV out of the window at this new hotel, you might struggle, as it is protected by glass and the windows do not open wide enough".

But there will also be 24-hour chefs and hundreds of, ahem, adult TV channels. Lily Allen, Ozzy Osbourne and Motley Crue have all made inquiries.

But what about the rock star parties? Most hotels tell guests to turn it down when things get too noisy.

Mr Fuller said this place will be different. "We'll tell them to turn it up!" he laughed.

The Sanctum Soho opens in April. Thunder's farewell tour of the UK begins in Glasgow on July 1.

Major Awards for the Europe Hotel & Resort,Killarney

The Europe Hotel & Resort, Killarney, Co. Kerry is one of Ireland’s most luxurious 5 star Hotel, Conference & Event Centres.



It also incorporates ESPA at The Europe, one of Ireland’s largest spa destinations.

It is in the beautiful grounds of The Europe Hotel & Resort that the waters of Killarney’s largest lake, Lough Lein, reflect the wilderness of Kerry’s magnificent McGillycuddy Reeks Mountain range in the scenic South West of Ireland. Enjoy a range of leisure activities on the hotel grounds.

The Europe Hotel & Resort captures the imagination of visitors to Killarney whether for a day of pampering in the Spa, or to enjoy Kerry’s fare at the hotel’s restaurants or for a business meeting. Enjoy luxury accommodation & let relaxation envelop you as you enjoy one of Ireland’s, if not the world’s finest views from your own private balcony overlooking Killarney Golf & Fishing Club or the Lakes of Killarney.

Awards won by the hotel in 2008 and 2009 include:
  • Best New Spa 2009 Irish Beauty Professional Awards
  • Best Spa Design Hotelworld Global Hospitality & Design Awards 2009
  • Best Overall Design Hotelworld Global Hospitality & Design Awards 2009
  • Best Resort Hotel 2008 Hospitality Ireland Awards
  • Best Outdoor Space 2008 Hospitality Ireland Awards

Limerick food distributor Pallas sold to Sysco

Pallas Foods, a Co. Limerick based food distributor has been sold for an undisclosed fee to international food company Sysco Corporation. Pallas was owned and run by the Geary family and had annual revenues of €155 million last year and employed 500 people. Its revenues and workforce have increased sharply in recent years.

The company supplies and distributes raw and pre-prepared foods to a range of catering outlets and has eight operating depots in the Republic and Northern Ireland. It supplies both markets.
“By joining Sysco, we have opened up access to a large number of quality assured products for our customers”, said Tim Geary, Pallas Foods director and founder. “This alignment positions our company for long-term growth. We look forward to strengthening our position as the industry leader in Ireland”.
Sysco Corporation is a global distributor of food to restaurants, schools and colleges and hospitals and nursing homes. In the year to the end of June 2008 it had sales of over $37 billion.

According to the most recent Company’s Registration Office filing, for the year ending September 30th 2007, Pallas foods earned pretax profits of €2.08 million on a turnover of €116 million, up from €84.3 million in 2006 and more than double the turnover of €61.2 million in 2005.
In 2007 stage the company employed 386 people in a year when the size of its workforce grew by almost 90 people.

At the end of September 2007 wages and other staff costs were €14.9 million.

The directors of the company include Mr Geary and three of his four sons. All senior executives of Pallas are said to have signed long-term employment contracts with Sysco.

A spokeswoman for Pallas said the takeover would have no impact on staff.

Designer Hotels next big thing in Industry

The next big thing in the hotel industry is something which will be coined 'designer hotels', or so believes hotelier Ted Fang. And that's exactly what he plans to do next.The Singaporean entrepreneur made his mark in the hotel industry when he acquired the master franchise of Day's Inn hotels in China (including Greater China) in 2003. With 58 hotels already in the chain, the Day's Inn brand is already the fastest growing three and four star hotel chain in China.
Now, though, he wants to go upscale, so Mr Fang - who runs the company Frontier Group with his brothers Harry and David Tan - is looking to create a new breed of hotels to target a growing breed of independent-minded travellers.

"Our idea of a designer hotel is a cross between a boutique and a luxury hotel", says Mr Fang. "Unlike a typical boutique hotel with about 50 rooms, we're aiming for at least 100 rooms with designer fittings created by international designers".

"But although it is designer, it won't be a six-star super luxurious offering. Instead our target market really would be a hip business traveller who doesn't want to live somewhere too staid and wants something that is comfortable yet fashionable. Imagine a W Hotel but less pricey and more functional and you pretty much get the picture".
This new brand of hotels marks the company's first move to create a completely new brand separate from the already established name of Day's Inn.